Achieve your Operating Potential Ebook

The ‘Holy Grail’ of supply chain excellence. Align your entire operational process to identifying areas for improvement. Find solutions to make you more profitable, agile and improve the flow of value to customers.

This guide supports our mission to help customers achieve operating excellence using NetSuite + NextService. This document will demonstrate how you can remove the frustrations associated with supply chain businesses, empower your workforce and embed a culture of change within your business.

In this guide, you’ll find what is Operational Excellence. Read about the flow of value to customers and agility and constant improvement. Find also two strategic use cases to improve operational potential. How to map the future of your organisation with operational excellence in front of mind?

This use case originates from a scenario where frustration is growing amongst customers and orders are continually being cancelled due to stock delivery promises regularly being missed. The company implements an ATP system for quoting that embeds a workflow approval for warehouse managers.

A company that deals with urgent requests takes over an hour to call back. This causes an enormous amount of stress for employees and leads to unhappy customers with a high rate of service contract cancellations. Read how they solved it by implementing a Service Triage Step.

We have compiled a 4 step process that you can follow to create the ideal conditions to succeed when mapping the future of your organisation with operational excellence front of mind.

If you want to implement the right tools into your organisation in a way that’s sustainable, read this ebook by Klugo optimisation experts today. This guide will help you to develop a comprehensive blueprint for achieving operational excellence. 

Get a Copy of Klugo’s Ebook.

Are you a manufacturer, distributor or field service business trying to achieve your operating potential?

This guide will help you to empower your team to make continual improvements and understand how their involvement will flow onto providing more value to the customers.

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Let us demonstrate to you how you can maximise your operational performance with the world’s leading cloud business platform.

Client Testimonials

“We asked Klugo to think creatively, and together, we solved the NetSuite setup; it was a massive win for us. Our account managers can be out there in the community instead of sitting behind a computer inputting orders.”
Ellie Davidson
Operations Manager, TLA Merchandise
“Klugo tailored NetSuite to the needs of a machinery manufacturer, now it’s a task-driven application that suits our purposes brilliantly. We were able to reduce our customers’ wait time for deliveries and save on transportation costs.”
Jay Chirnside
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CEO, Nuffield Group