About Us

About Us

Klug [kluːk] adj. German. intelligent, clever, smart.

Klugo began when we needed a field service solution, so we built software to solve the problem. Now, we’re leaders in world-class field service, bringing mobility, automation, and integrations to work smarter.

Our Story

Our Vision

Together, we simplify work, one empowered individual at a time.

Our Mission

To empower people to work smarter, with technology that makes it easier to connect. We develop partnerships that share our values and collective drive to go.
Values

Our Values

At Klugo, we chose our guiding principles to reflect what truly drives our success: fostering trust, accountability, and collaboration to ensure we deliver the best outcomes for our customers and team.
Integrity
We deliver honest, reliable solutions you can always trust.
Ownership
We take responsibility for every job and its success.
Care
We genuinely care about your business and its unique needs.
Teamwork
Partnering with you to achieve smarter, better results together.
HISTORY

Our Story

We kicked off with a simple idea: connect our team and make work easier. That idea turned into our business, helping others streamline their operations.

2011: The Origin

Our story begins with Headland Technology, a family owned CNC machine distributor, choosing NetSuite as their business platform. This set the stage for our journey.

2012: Our Beginnings

Headland needed a field service system, but NetSuite didn’t have one. Klugo was born to whip up a field service solution within NetSuite.

2013: A Star is Born

We nailed the solution for Headland and called it Next Service. It worked so well that NetSuite gave it the SuiteAward 2013, kickstarting our drive to offer it to other companies.

2014: SuiteWorld Sponsors

We launched Next Service to the world and sponsored SuiteWorld 2014 in California. Showing off our innovation and becoming Five-Star Implementation Partners.

2016: Power Move

To spread our NetSuite installation and personalisation services, we teamed up with Outserve, becoming one of Australia’s largest NetSuite Solution Providers at the time.

2018: Divide and Conquer

Klugo split into two companies. Next Technik took charge of expanding Next Service, while Klugo focused on implementing and optimising NetSuite for our customers.

2019: Oracle Award

In 2019, we bagged the Oracle Financing Champion Award, showing our knack for making tech affordable and accessible. Not too shabby!

2020: Silver Linings

In 2020, the pandemic had us going fully remote. This lets us deliver top-notch service and work better together. Plus, we could tap into talent all over Australia.

2023: Acquisition

In 2023, Oracle bought our sister company, Next Technik, and our brainchild, Next Service. Now, it’s part of NetSuite as the Field Service Management (FSM) module. Proud moment, indeed!

2024: G'day America

In 2024, we kept growing. With a gender-balanced team from all corners of the globe, we expanded to North America. Taking our NetSuite services across the ocean.

2024: Alliance Partners

Our top-notch work got us certified as Alliance Partners. We work closely with NetSuite to help new customers get a personalised setup, especially with the Field Service Module we know so well.

HISTORY

Sustainability

At Klugo, we keep it simple and sustainable. No big offices, keeping our footprint low. We embrace flexible working and believe in a gender-balanced, inclusive team. Our product, NetSuite, helps extend product life, cut waste, and track sustainability efforts, so you can work smarter and greener.
Why Choose Us

Explore NetSuite’s field service capabilities with Klugo’s award-winning team. Discover how Klugo can simplify your work.

Contact Us

Go Beyond.

Go Klugo.

Klugo is more than a solution provider; we’re a catalyst for growth and success. By simplifying complexities, we empower businesses to embrace the future with tailored solutions, transcending expectations and shaping a brighter tomorrow together.
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