In this article, we will explore how NetSuite offers a powerful solution for optimised asset management, and why working with Klugo, industry experts in FSM, and NetSuite, is a must for field service companies looking to invest in world-leading technology.
The struggles of asset management without ERP technology
Field Service companies without ERP (Enterprise Resource Planning) technology struggle to effectively track, manage, and optimise assets. It can be confusing finding the right solution for your business and staying up to date with the latest ideas and technologies.
And then there’s the question of choosing between an Enterprise Asset Management Systems (EAMS) and Computerised Maintenance Management Systems (CMMS). Which do you need? Typically a company that manufactures, installs and maintains machinery requires a robust EAMS, and one that only provides maintenance requires a CMMS. But why limit your business opportunities?
A CMMS and an EAMS are both important components of asset management. If you’re looking to grow your business, select a solution that can scale with you, incorporating both types of systems within one solution. Such a solution ultimately reduces capital and operating expenditures for businesses that implement it. Very few platforms offer both; NetSuite does.
Imbema: A success story in optimised asset management
Imbema, a family-owned business based in the Netherlands, faced challenges with their diverse business units involved in lubrication, piping, cleaning, climate control, gas detection, road construction, and more. Before implementing NetSuite, each business unit was using separate manual processes to manage their service operations, resulting in disjointed systems and redundant data entry.
Imbema recognised the need to modernise their service activities and chose NetSuite for its robust features, customisation flexibility, and ability to handle complex workflows. To address their field service needs seamlessly, Imbema went live with NetSuite Field Service Management module due to its ability to configure support for a wide range of functions, including work orders, scheduling, asset management, billing, reporting, and analytics.
The business impact of NetSuite Field Service Management for Imbema
With NetSuite Field Service Management, Imbema experienced a host of positive outcomes:
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NetSuite’s impact at Imbema has been wide-ranging and remarkable. “NetSuite has helped us to simplify and standardise processes among very diverse businesses that have little relationship to each other,” says Koos Verkleij, Director Service & Solutions at Imbema.
“Service cases, schedules, customer assets, and tasks, everything is in NetSuite, and all information is seamlessly available for billing, inventory, and financial reporting.”
Koos Verkleij, Director Service & Solutions at Imbema.
Why you should choose a partner like Klugo?
The nub of the issue isn’t just choosing the right software, it’s making sure you effectively implement and work with that software. Imbema’s success serves as a powerful example of how industry experts like Klugo, specialising in FSM, and NetSuite, can transform asset management and streamline field service operations. When you work with a local Australian partner that has specialised in the industry for more than a decade, you have the benefit of engaging in meaningful industry-savy conversations with experts and learn how to optimise and customise ERP for your FSM business.
Klugo’s expertise in implementing NetSuite, along with their commitment to customer success, ensures that your business can maximise asset management efficiency and excellence. Klugo can be a catalyst for your business management team, generating conversations, exchanging ideas, exploring innovations, and diving into technical depths – all critical components for success in implementing ERP for the FSM industry.
Conclusion
Don’t miss this chance to learn from the best in the industry. Embrace the power of ERP technology tailored to your business needs and explore how we can help you unlock the full potential of optimised asset management for your FSM company. The future of your field service business begins with a conversation – seize the opportunity now.
